Privacy policy information
Volvopartshop.com knows that you care how information about you is used and shared. We appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Volvopartshop.com, you are accepting the practices described in this Privacy Notice.
What Personal Information About Customers Does Volvopartshop.com Gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at Volvopartshop.com.
Here are the types of information we gather.
Information You Give Us
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customising future shopping for you, improving our store features, and communication with you.
Automatic Information
We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use 'cookies'; these cookies are quite harmless and are simply used to enable us to provide you with added functionality whilst on this site.
E-mail Communications
To help us improve your shopping experience; we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please email us at customerservices@volvopartshop.com
What About Cookies?
Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.
Does Volvopartshop.com Share the Information It Receives?
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or transaction history to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.
How Secure Is Information About Me?
We work to protect the security of any personal information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. To check whether your browser is using SSL secure encryption you can look for the small 'closed padlock' icon generally visible in the lower right of your browser when at the checkout or when editing any of your account information.
To ensure absolute security and privacy all credit/debit card transactions are carried out on our behalf by RBS WorldPay, one of the worlds leading credit card payment solutions providers.
At NO time is your credit card information ever stored on this website.
Which Information Can I Access?
Volvopartshop.com gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
Conditions of Use, Notices, and Revisions
If you choose to visit Volvopartshop.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the United Kingdom. If you have any concern about the privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the 'Contact Us' link on the side menu, and we will do our best to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should also check our Web site frequently to see any recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us
You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Volvopartshop.com. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, as well as credit card information for the purposes of a transaction only.
Automatic Information
For security purposes Volvopartshop.com sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done solely for your protection.
Questions
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the 'Contact Us' link in the side menu. Or you can email us at: customerservices@volvopartshop.com
Legal information
TMS Ltd t/a Volvopartshop.com
Registered in England & Wales (registration number 5693106)
VAT Number: 881 6690 84
Trading Address
The following address is to be used for returns or any other correspondence.
Volvopartshop.com
510 London Road
Coventry
West Midlands
CV3 4EU
United Kingdom
Company Registered Office
TMS Ltd
30 Station Road
Hinckley
Leicestershire
LE10 1AW
United Kingdom
